First Aid and CPR Course Facts & FAQs

Get the answers to your First Aid & CPR course questions here!

Or Contact Us!


What course do I want to take?

If you are looking to take a first aid course for work:

Under WSIB Regulation 1101, if you have 1-5 workers per shift, someone on each shift needs to have Emergency First Aid.

If you have 6+ workers per shift, someone on each shift needs to have Standard First Aid.

If you are looking to take a first aid course for school:

Almost all school programs require Standard First Aid and CPR Level C

(for example: Early Childhood Education, recreation and leisure)

if in a healthcare field, MAY also require BLS

(for example: nursing, firefighting, PSW, paramedic, dentistry, optometry)

Please refer to our Course Information Section for more information!

Does the training include AED training?

Absolutely! All of our courses include training on the AED (defibrillator)

I need SFA-BLS- are these offered together?

No. These are two separate courses. But we offer combo course discounts! Contact us for your coupon code!

Is the training online or in-person?

We do our training through blended learning. This means you do 2-8 hours of online, self-paced work and then attend a 2-8 hour in-class session to complete your certification. It's easy as 1-2-3:

1. Online, self paced portion (2-8 hours depending on course type)

2. In-class, instructor led session (2-8 hours depending on course type)

3. Certification!

Can I complete the training completely online?

No. In Ontario, online first aid and CPR courses are not WSIB approved and therefore not compliant with legal standards. Our blended program is WSIB approved.

When do I get access to the online training?

You will receive an email with a link from the Canadian Red Cross within 1 business day of your registration.

I can't get onto the online course, what do I do?

Online Troubleshooting:

If you have not received an email from the Canadian Red Cross, please check your junk folder. If you still don't see it please contact us at

If you are getting the "unauthorized account not found" error message, please contact the National Canadian Red Cross Office at 1-877-356-3226. They will be able to help you get access to your course.

When do I get my certificate of completion?

You will receive a digital copy of your certificate within 24 hours of your course completion. Speak to your course instructor if you need your certificate sooner!

To access your certificate:

Log into your Red Cross profile using the site used for the online portion, or the link sent to you in the email from Canadian Red Cross.

Go to "My Profile>My Certifications". Click on the arrow to the right of the certificate and click "view details". Download your PDF from the pop up!

Where is the course located?

We are located at:

211-255 Woodlawn Rd W

Guelph ON

This is the same plaza as the Guelph Drive Test Center and Woodlawn Bowling Alley. The door is in the center of the plaza right beside the Drive Test.

Is there any discounts available?


Student: We offer student discounts using the code "student" at checkout.

Combo Course: Take 1 course with KMW Outreach Inc. and get your 2nd course 50% off! Contact us for your coupon code!

Group Packages: Check out our corporate training page for our group rates!


Course Information

Get more information on our different course offerings here

Canadian Red Cross

Learn more about the Canadian Red Cross here

Additional Training Options

Check out our online health and safety course options here

Don't know what course to take?

Find the course best suited for your group!